Who we are
This website is operated by Ruian Shire Trade Co., Ltd, Ruian, Zhejiang, China. For privacy questions, contact Charlie@ruianshire.com.
Information you share
When you send an inquiry, we receive the contact and project information entered in the form, including your name, company, email, country, optional phone number, product interests and message. Inquiry records include a submission time and reference number.
How we use it
We use this information to respond to your request, prepare quotations and coordinate your project. Where needed, relevant product requirements may be shared with suppliers and service providers involved in handling the inquiry. We do not sell your contact information.
Website services
Our hosting and infrastructure providers process requests to operate and protect the website. The inquiry service may use an email delivery provider to notify our team. WhatsApp links take you to a separate service subject to its own privacy terms.
Cookies and storage
The public website does not set advertising cookies. Team access uses an essential login cookie. Your browser temporarily keeps an inquiry reference so a retry can be associated with the same submission.
Retention and your requests
We retain inquiry information as needed for business follow-up and applicable recordkeeping obligations. Contact us to request access, correction or deletion of your inquiry information; we will review your request and any applicable requirements.
Contact
Email Charlie@ruianshire.com with your request and, if available, the inquiry reference.